MAINTENANCE/OUTAGES/SUPPORT

The Home Base system, including Schoolnet and PowerSchool, will have regularly scheduled maintenance outages. Click here (pdf, 81.4kb) to access scheduled outages.

During scheduled weekend outages, the system will shut down that Friday at 5 p.m. Home Base will be returned to service no later than 6 a.m., the Monday morning following the outage.

If a delay in bringing up the system should occur, users will be notified via NC SIS email and the new Home Base Alert on Twitter.  Visit this page in the event of an unscheduled emergency outage where you will be notified of outage details.

Support Center
Who to contact in your LEA/charter school with your Home Base questions, and how to contact the NCDPI Home Base Support Center.