Support Center Help Guide
How to reach the Home Base Support Center and a best practices guide on how to log your problem for the fastest response.
Reporting System Performance Issues for Schoolnet
This document outlines how to submit a support center ticket specifically related to the system performance of Schoolnet. The information provided based on this document will help your ticket contain the details required to determine and resolve performance-based issues.
LEADS LIST BY LEAs AND CHARTER SCHOOLS
Each charter school and school district has identified a lead person to help with questions around the key components of Home Base. Some use one person for all components; others have a different contact for each area: PowerSchool, SchoolNet, NC Educator Evaluation System.