SUPERINTENDENTS' MESSAGES 2014

MESSAGES 2014 :: OCTOBER 20, 2014

PowerSchool Back to Normal Operations

We have received official word from Pearson that states:

Everything should be up and running and back to performing normally at this time as the connectivity issue has been resolved. The issue is being researched and more details will be provided at a later time on the root cause of this issue.

Pearson has also reported unofficially that the issues were related to their F5 load balancer. Pearson is working with the F5 vendor to determine the cause of the failure in order to avoid this in the future.

Please do let us know if you are still having any issues with PowerSchool or SchoolNet. Thank you,

Michael Nicolaides
NCDPI CIO