MESSAGES 2014 :: OCTOBER 22, 2014

Single Sign-on to Schoolnet and NCEES, 10/23

Yesterday, we sent a message about actions that the NCDPI and Pearson teams are taking to resolve the single sign-on issue we are experiencing. Despite best efforts, those actions are not yet complete, and the Active Directory Federated Services (ADFS) server farm has not yet been migrated as planned. We believe that in order to ensure that you do not experience possible issues with single sign-on, LEAs should delay any new benchmark testing using Schoolnet today and tomorrow until Pearson is able to get the ADFS server farm migrated. Even after Pearson took proactive steps to resolve the issue by adding Computer Processing Unit (CPU) capacity to the ADSF server, many LEAs continue to have issues. The NCDPI has heard from many teachers and others this morning indicating that they are unable to get students logged in to take benchmarks. Pearson is still in the process of migrating the ADFS server farm and will be increasing the server farm capacity by more than double. Pearson intends to have the work for this long-term solution completed no later than this weekend. LEAs who are already logged into the system and administering benchmarks today may continue to do so, but we are asking that LEAs and charter schools delay giving students new benchmarks in Schoolnet until NCDPI sends out a notice stating that it is okay to proceed with benchmark testing. We sincerely apologize for the frustration and disruption caused by this issue, and we thank you for your patience as we work to fully resolve it.‚Äč

Patricia Hickman Communications Specialist II
Information & Communications
NC Department of Public Instruction
Raleigh, NC 27610
Tel. 919.807.3451